Not logged in
Bury Road
United Kingdom

Services: Transporter

Classic automotive relocation services
1 reviews

1 reviews


I want to review this supplier



10 reviews
39 helpful votes

3 found this helpful

Message BentleyBoy

Less than expected

in Transporter
reviewed on 2017-03-08 13:51:38

I used CARS to transport my Bentley from Switzerland to the UK and back again in, in 2010/2013 and 2015/2016. All four trips (2 round trips), the pick up dates were postponed several times, before the car was actually collected. One time - a return trip from the UK, just after the car had been in restoration for 3 years, they lowered the top deck too low and it damaged the roof of the ca - requiring several extra weeks for repair. On the last trip, when the car arrived, there was a problem getting the car into reverse. When I asked the driver how he got the car off the van, he told me he was advised you have to hold the gear change down or it will pop out of gear. I called the main office and they confirmed that this is how the car behaved when they collected it from the restorer. When I complained to the restorer, they said that this was not true and that CARS confirmed to them that it was working correctly when they collected the car. In other words, CARS took the side of the garage - with whom they do a lot of business - over me, the client.

Their drivers are always very polite and amazingly get their huge vehicle into the smallest streets.

I have only used CARS, so I do not have any advice on possibly better transporters. I would not recommend this to a friend

I would not recommend this to a friend
Was this review helpful? Yes